1. Acceptance
By accessing vancouverpalace.com or entering Vancouver Palace premises, you agree to these Terms of Service. If you do not agree, please do not use the website or visit the venue.
2. Age requirement
Access to our land-based casino and related adult entertainment areas is restricted to guests who are 19 years of age or older and who can present valid government-issued photo identification. Misrepresentation of age is prohibited.
3. Nature of the venue
Vancouver Palace is a physical destination offering table games, hotel suites, and dining on site in British Columbia. This website provides information about visiting our property. It does not offer remote wagering or any form of play away from our premises.
4. Website use
- Content is provided for general information about our land-based venue
- You may not misuse the site, attempt unauthorised access, or interfere with its operation
- Contact links (email and telephone) are for legitimate enquiries only
5. On-site conduct
Guests must follow house rules, dress standards, and instructions from staff. We reserve the right to refuse entry or ask guests to leave when necessary to protect safety, comfort, or regulatory compliance.
6. Reservations & communications
Suite and dining requests submitted by email or phone are subject to availability confirmation. A response does not guarantee a booking until expressly confirmed by our team.
7. Intellectual property
Text, design, logo, and imagery on this website are owned by Vancouver Palace or used with permission. You may not copy or redistribute them for commercial purposes without written consent.
8. Disclaimer
Information on this website is provided in good faith and may change without notice, including hours and contact details. We are not liable for decisions made solely on the basis of website content.
9. Limitation of liability
To the fullest extent permitted by applicable law, Vancouver Palace is not liable for indirect or consequential damages arising from use of this website. Nothing in these terms excludes liability that cannot be limited under Canadian law.
10. Governing law
These terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada. Courts in British Columbia shall have exclusive jurisdiction over disputes arising from these terms, subject to mandatory consumer protections.
11. Contact
Questions about these Terms of Service: [email protected] · +1 (604) 689-4500 · 1133 West Hastings Street, Vancouver, BC V6E 4T3.